Privacy Policy

At Robert Lupu we are committed to protecting the privacy and security of your personal data.

This privacy policy explains what data we collect from you, how we collect it and how we use it. 

 

What information we collect

We only collect information that Robert Lupu needs to fulfil his job as your wedding/event photographer. The personal information we collect from you may include your name and contact details, including your home address, phone number and email address. Your personal data also includes the photos that Robert Lupu will take during your wedding or event.

Like most website operators, robertlupu.com collects information that web browsers and servers typically make available such as the IP address, browser type, language preference, referring site, the date and time of each visitor request and variations of device and demographic information available. This information is collected by our website host and service provider Hetzner.

 

How and why we collect your information

When you first get in touch through our enquiry form, we will ask you for your name, email address and phone number as well as the wedding date and venue. We collect your name and contact details to be able to contact you about your enquiry and to discuss relevant wedding and photography related information with you. We ask you for the wedding date and venue to be able to determine whether or not Robert Lupu will be free on the specified date and if he is already familiar with the venue.

If we agree to work together, we will also ask you to provide your home address during the signing of the contract. We need your home address for correspondence purposes and to be able to send you albums or any other products you might buy from us.

Robert Lupu also uses Google Analytics. When you browse Robert Lupu’s website, robertlupu.com, Google Analytics tracks how you use our site. It tracks which page you visit and for how long, for example, or from which site or social media platform you reached robertlupu.com. We use Google Analytics to improve our website and to better understand how we get website traffic.

 

Who we share your information with

We never pass on your personal information (home address, phone number and email address) to any third parties. We use an external photo hosting site, Pixieset, to enable you to download and order prints from your wedding day or your event. Pixieset’s privacy policy can be found here: https://pixieset.com/privacy/

We also use the photos from your wedding day to promote our service on our website, our blog, on social media, on wedding related websites, in articles, magazines and brochures, in exhibitions, adverts and other material. Once given permission by Robert Lupu, the images from your wedding day may also be used by other wedding vendors such as, for example, your make-up artists, florists, hair dressers or wedding venue to promote their services.

 

How long do we keep your information

We will keep your personal information (name, home address, mobile, email address and any communication) for 2 years. We will keep a small collection of photos from your wedding day until the end of Robert Lupu’s working career. All other photos will be deleted after 2 years together with your personal information.

 

What are your rights

You have the right to access the information we hold about you. You also have the right to have your personal information deleted and to withdraw consent from us displaying your photos from the wedding day. Please contact Robert Lupu’s office by email or phone if you wish to do so: contact@robertlupu.com,

 

Changes to the privacy policy

From time to time we may need to update our privacy policy. We therefore encourage you to check this page frequently.

 

This privacy policy was last updated on 17 Feb 2020.